LMRC Recorded Lectures

Y1 Module 2 Unit 1 Physician Self Care
Y1 Module 2 Unit 2 Worksite and Community Wellness Oct 2020
Y1 Module 3 Unit 2 Whole Food Plant Based Diet
Y1 Module 3 Unit 4 Nutrition in the Clinical Setting 1027
Y1 Module 5 Unit 1 Sleep first 45 mins only (Spring 2021)
Y1 Module 5 Unit 2 Sleep Health Jan 2021
Y1 Module 5 Unit 3 Sleep (Feb 2021)
Y1 Module 7 Unit 1 Behavior Change March 2021
Y1 Module 7 Unit 2 Motivational Interviewing
Y1 Module 7 Unit 3 Coaching
Y1 Module 8 Unit 1 & 2 (March 2021)
Y1 Module 9 Unit 1 Lifestyle and Stress (May 2021)
Y2 Module 3 Unit 6 and 7 Nutrition and Weight Management and Heart Disease (Aug 2020)
Y2 Module 3 Unit 10 and Module 4 Unit 1 (Oct 2020)
Y2 Module 4 Unit 6 and Module 6 Unit 1 (Jan 2021)
Y2 Module 6 Units 2 and 3 Tobacco and Alcohol Cessation (2020)
Y2 Module 8 Unit 3 (Business Modules in LM) and Module 10 Unit 1 (Positive Psychology and Behavior Change) (2020)
Module 9 Unit 2 Emotional & Mental Well-Being (Spring 2021)
Module 9 Unit 3 (Spring 2021)
Y2 Module 10 Unit 2 (2020)
Y2 Module 10 Unit 3 (2020)

LMRC Lectures with Notes

How to Create a Project Code and Build Your Project Resource Plan in Workday

Request a Project Code in WD by Going to Projects.

Request a Project Code.

Once you have completed the questionnaire and the project code has been completed, the Project Manager then needs to go to the Project.  You can type the name of the project in the top search bar or go to Projects—Find Projects.

Once you are on the Project Home Page, Click on the Resources Tab. 

Under Resources, Add a Resource Plan. And Select Ok.

Build your Resource Plan (MAHEC Employee Plan).

  1. You must include a project role, you can select the ones listed or create a new project role (if you don’t have that access ask Emily DeSantis or Paige Blankenship).
  2. You must include a start and end date for the role.
  3. You must include the % Allocation needed on the project. No other information is necessary but can be added for the benefit of more information like the memo line, etc.

Click Add in the top left hand corner to add a new resource plan line, if needed.  Once Finished, Click Submit.

Now go back to the Projects Home Page. Select, Find Worker for Project. 

Search for the Workers you want to Add to your Project.  Check the Worker Box and Add to Project.

You can add them to an existing Resource Line you have already Created, or if you have not added the resource lines you can create a New Resource Line for Worker.

Click Submit.  This Starts the Request Worker Business Process, The Request then Goes to the Supervisory Manager, The Project Manager (if it was not initiated by them), The Project Billing Specialist (Finance).

Once Complete the Project Billing Specialist will get a “To-Do” to review the Resource Plan Report for the Project to update invoicing.  The worker will get a notification (Bell in Workday on the top right hand side) that it has been approved, and the Resource Project Manager (Kayla, Ana, or Ashley Steward) will receive a notification to get with the Project Manager to help complete necessary budgets for the Project/Grant.

A Report Called MAHEC Project Resource Plan Detail by Worker, can be run to show the current resource plan to help build the budget.

At any time the Project Manager can go back to the Project Home Page in WD and then EDIT the Resource Plan Lines as Workers need to change on Projects.

You can click the minus sign in the circle on the left hand side of the screen to delete plan lines or you can click Add at the top left hand side to add new lines.   All Project Managers need to be proactive about managing their resource plan lines BEFORE Invoicing for the Month needs to happen so that Finance can make the necessary Costing Allocation Payroll Adjustments. 

Technology Request Process

Technology Governance Committee

  • Felicia Hipp
  • Cindy Ireland
  • Chris Jury

Submit a Request

When submitting a request, the following form parameters must be answered:

  • Describe the opportunity for improvement.
  • Are you aware of other departments that are having the same experience?
    • What other departments might benefit?
    • How many individuals would be affected?
    • Will this require changes to existing software?
    • Will this require workflow changes?
  • If implemented, what is the estimated savings?
  • If implemented, what are patient benefits?
  • Do you have a sense of the cost and budget?
  • Have you already looked at solutions?
    • If so, please list them.
  • Is this associated with a grant or other initiative?

Steering Committee Discussion

The requestor or department representative to present and include:

  • Scope
  • Sponsor
  • Impact & Benefits
  • Financial Assessment
  • Labor Assessment

Additional Discovery

  • Build versus Buy Assessment
    • Build – Time & Complexity
    • Buy – Cost, Staff, Consultants
  • Deeper Cost Discovery
  • Data Implications
  • Security Implications
  • Hardware & Maintenance Implications
  • Workflow & Training Assessment

Go or No Go

  • Organizational Feasibility
    • Disruption versus Value
    • Change Management Implications
    • Commitment
  • Recognized Benefit

Priority Assessment

  • Impact to Current Budget
  • Impact to Existing Projects
  • Resource Availability
    • Hardware
    • Informatics and/or Development Personnel
    • Clinical Department(s) Personnel
    • Security
    • Consultant(s)
    • Recurring Costs

Regular Updates to Steering Committee

  • Establish a Project Plan
    • Updates at Each Steering Committee Meeting
  • Successes
  • Challenges
  • Significant Changes Since Last Update
    • Cost
    • Time
    • Resources

Student Housing Handbook

Welcome to MAHEC Student Housing

MAHEC welcomes you to our student housing program and to Western North Carolina.  The primary goal of our housing program is to provide you with a clean, secure, and comfortable living environment which will be conducive to study, relaxation and social interaction with other students. We hope that you enjoy your clinical rotation and your stay in housing.

The Student Handbook was designed to help you become acquainted with our student housing program. We have included lots of useful information on life in our housing units.  Please carefully read this information and bring the handbook with you when you come to Asheville.  Please call the Student Housing Office whenever you have a question.

The Student Housing Office handles only the arrangements for your housing.  If you have other questions about your rotation, please contact the representative at your school or your preceptor.

Housing Units

Beverly Condominiums

9 fully furnished apartments located at Beverly Condominiums. These units accommodate 2-3 students and are within walking distance to the Mission Hospital campus.

  • Most units have 2 bedrooms (3 twin beds). One room has 1 bed; second room has 2 beds.  You may be required to share a bedroom.
  • 1 full bath.
  • When you arrive at the Beverly Condo housing unit, beds/rooms are on a first-come first-serve basis.  You may choose a bed that is not occupied.
  • Fully equipped kitchen includes microwave, toaster and coffee maker. There is also a basic supply of dishes, pots and pans, bakeware, utensils and much more.
  • These units do not include a washer & dryer. There are several laundry centers convenient to housing; map/directions will be included in your confirmation email.
  • Parking – there are not assigned parking spaces or parking permits, but please park as close to your apartment building as possible.

Hendersonville

3 fully furnished apartments in Hendersonville located at the Ballantyne Commons Complex. These are co-ed apartments.

  • 2 apartments accommodate two students each with 2 full baths (twin beds).  Bedrooms are not shared.
  • 1 apartment accommodates 3 students with 2 full baths (twin beds). Bedrooms are not shared, one bath is shared.
  • Fully equipped kitchen includes microwave, toaster and coffee maker. There is also a basic supply of dishes, pots and pans, bakeware, utensils and much more.
  • Includes a washer & dryer.
  • Parking – there are not assigned parking spaces or parking permits, but please park as close to your apartment building as possible.

Sylva/Cullowhee

1 fully furnished apartment in Sylva/Cullowhee located at the Rabbit Ridge Properties. This is a co-ed apartment.

  • 1 apartment accommodates 4 students with 4 full size beds/4 baths. The bedrooms/baths are not shared.
  • Fully equipped kitchen includes microwave, toaster and coffee maker. There is also a basic supply of dishes, pots and pans, bakeware, utensils and much more.
  • Includes a washer & dryer.
  • Parking – there are no assigned parking spaces, see confirmation email regarding parking instructions.

Furnishings

MAHEC is responsible for the basic furnishings in the apartments. If you experience a problem with any of the furnishings please email or call Lisa Ogle. (Examples: coffeemaker quits working, new shower liner is needed, pots and pans are scratched, broken lamp. etc.)

Please do not move existing wall hangings or hang any pictures, posters or other items on any housing unit wall. Also, furniture should not be rearranged or moved between rooms.

What to Bring

  • Linens – Twin-bed sheets (Full size for Sylva apartment), pillow, blanket, comforter etc.
  • Bath linens towels/wash cloths
  • Paper products (toilet paper, paper towels)
  • Dish detergent/dish cloth/sponge
  • Trash bags
  • Storage containers for food
  • Laundry bag
  • Iron/steamer
  • Basic toiletries, hand soap etc.
  • Cleaning supplies

Each student will have one dresser, but closet space is limited in the Beverley Condo apartments, so bring only the things you need or that can be folded.

What Not to Bring

  • Bikes – as they are not allowed by Beverly Condominium Association nor are they permitted inside any of the Housing units. There is no secure area outside our other housing locations in which to store them. Per the Housing Agreement Form Bikes are accepted on vehicle racks or inside your vehicle ONLY.
  • Valuable or fragile items
  • Excessive amounts of clothing or personal items

Absolutely NO PETS of any kind are permitted in any MAHEC housing unit.

Key/Arrival

You will be mailed a key packet before your rotation begins. For security reasons your packet will not include your apartment location or number.  You must refer to your housing confirmation email for that information.

Check-in is between 11:00am – 10:00pm on your scheduled arrival date.  Your confirmation email contains the date of your arrival.  If you are unable to keep this appointment please call Lisa Ogle.

A map to your housing unit will be provided in your confirmation email.  It is very important that you bring this map with you when you arrive in town to check- in. All of the units/buildings are labeled, but some are very hard to find in the dark. Having a map will make locating your apartment much easier.

Upon checking-in, you must call the housing manager at (828)257-4427.  Leave a voicemail with your name and apartment number. Failure to confirm occupancy within 24-hours may result in reassignment of your bed and/or loss of your housing.

Check Out/Key Return

You must check out on the date listed in your confirmation email.  Please return your key & check out form in the self-addressed stamp envelope provided, to the MAHEC Student Housing office.  Please do not return your key without including your check-out form and name.

There will be a $10.00 fee for keys lost or not returned.

House Rules

Room Assignments

Assignments to the housing units are made according to the length of your rotation, the current mix of men and women and the schedules of other student rotations.  Due to different student rotations & schedules you should expect to have roommates during all or part of your stay.

PLEASE DO NOT SWITCH HOUSING UNITS. If you have questions regarding your assignment contact Lisa Ogle, Student Housing Manager.

We expect that in most cases students will work out any interpersonal problems directly with the other student(s) involved.  However, the Student Housing Manager is available to help you with any major problems or unresolved issues.

Guests/Visitors

Each student has the right to a quiet, private and secure living area.  To ensure this, it is necessary to place some limitations on guests in the housing units. Students may not have spouses, friends, or other guests stay overnight or live with them while staying in MAHEC housing.

Please consider the rights of your roommates when inviting guests to your apartment.  It’s a good idea to talk to your roommates before you invite someone over. You are responsible for ensuring that your guest follows all the housing rules and respects the rights of other students. Parties are not permitted in any housing unit.

If someone is interested in seeing MAHEC housing, please refer them to the Lisa Ogle at the Student Housing Office. DO NOT give them a tour of the housing unit. This is necessary to ensure the security of the housing units and everyone’s right to privacy.

Please be considerate of other students and neighbors at all times.

Fire Safety

There are smoke alarms in each apartment. Do not remove the batteries for any reason. Contact our office if the detector should start to beep and we will have the batteries replaced. Fire extinguishers are located in each apartment.  Smoking is not allowed inside any of the MAHEC housing units. Also burning candles, incense or fires of any kind are not permitted inside or outside any of the housing units.

General Housekeeping

A cleaning service cleans apartments on a bi- weekly schedule. There is a schedule posted in each apartment or you will receive the schedule in the confirmation email. They will arrive anytime between the hours of 9:00am -4:00pm on the scheduled day.  Students are not permitted to deny MAHEC appointed cleaning service access into the apartments.

On the scheduled cleaning date you must have your apartment neat, which includes clothes, dishes and personal items put away (they will not wash your dishes).  The cleaning service will dust, vacuum and mop the floors, clean the counter tops, and bathrooms. Students will also be expected to participate in community housekeeping chores to maintain appropriate upkeep of the housing during their rotation.  You are responsible to clean the kitchen and bathroom immediately after every use. Trash & recycle should also be emptied on a regular basis.

It is YOUR responsibility to clean the apartment for the next student. Due to the various rotation schedules, it is impossible to clean each apartment after each rotation. Therefore, it is each student’s responsibility to clean the apartment prior to departure for the next student coming in.  We EXPECT the apartment to be swept and/or vacuumed, the kitchen and bathroom to be cleaned, and the apartment furniture to be dusted prior to check out. Remove ALL food items from the refrigerator and freezer. Please remove all personal belongings.

You will be charged $25.00 cleaning fee if the housing unit is left unclean and your school will be notified.

Internet/Cable

MAHEC provides a TV along with wireless internet access and/or cable in all our housing units.  You must provide your own lap top/tablet. MAHEC is not responsible for providing technical support for your computer devices.  Refer to your confirmation email for access codes.

Occupancy Privileges

To continue your occupancy in MAHEC housing, you must comply with all housing rules and procedures and with reasonable requests from the Student Housing manager, Student Housing office, and/or MAHEC personnel.  By accepting accommodations in student housing, you are responsible for the repair of damages due to neglect or misuse of the housing facilities or furnishings.  Students are to report any broken items to Lisa Ogle as soon as possible.

Repairs and Maintenance

For any repairs or maintenance needs call the Student Housing office at (828) 257-4411. MAHEC reserves the right to access all units as needed for maintenance and repairs, including occasional inspections.   MAHEC’s duly authorized agents and representatives have the right to enter housing space, including student rooms, for legitimate purposes including inspection and maintenance/repairs.  MAHEC maintenance personnel will be identified by uniform and/or badge.  If you have any question as to the identity of someone who comes to the door for maintenance or other service you should refuse to let them in.   If you feel threatened call 911, otherwise please notify our office of any such incident.

Pest Services

All buildings are treated by licensed pest control contractors.

Damage/Loss

MAHEC assumes no responsibility for any loss, theft or damage to student’s personal property.  If you desire insurance on your personal belongings, you may obtain this at your own expense.

Students are responsible for any damages to premises or furnishings.  Please keep the housing unit locked and secure at all times, including all doors and windows.

Illness

Mission Hospitals (Asheville) has an emergency room on their Memorial Campus.  Pardee Hospital (Hendersonville) also has an emergency room. There are several free-standing urgent care centers in the area as well.  In addition, the MAHEC Family Health Center has agreed to provide episodic care to students in our residences.  The MAHEC Family Health Center will require that you pay a customary charge for any services provided.  You may contact them at (828) 257-4730.

Lost and Found

Personal items left in common areas or found in units after student departures will be kept in the Student Managers office at MAHEC.  After the end of each month all unclaimed items will become MAHEC property to be disposed of.

Mail

You may receive mail at the housing units.  The mail boxes are for letter size mail only. Please contact Lisa Ogle for the address of your apartment. The post office will not forward mail from the housing units once your rotation ends.  You will need to keep your mail correspondents informed of your departure date and new address.  MAHEC will discard all items other than first class mail, which will be returned to the sender.

Important Phone Numbers

Emergency 911
Lisa Ogle – Student Housing Manager
Office (828) 257-4427
Cell (828) 777-5736
Ron Fagan – Director of Facilities
(828) 777-7250
Student Housing Office (8:00am – 5:00pm)
(828) 257-4411
Maintenance – after hours
(828) 257-4411 – option #2
MAHEC Switchboard (8:00am – 5:00pm)
(828) 257-4400

If you have questions, concerns, or maintenance issues during your stay, please don’t hesitate to call Lisa Ogle.

Event Management Tools

The Event Management Tools (EMT) application allows you to:

  • View CASCE events
  • View and email event participants
  • View event resources
  • View event evaluations
  • View event certificates

To access EMT, login to the MAHEC Intranet with your MAHEC Active Directory (AD) credentials. These are the same credentials used to login to your MAHEC computer. 

In the top blue navigation bar, click on My Apps, then click on the EMT app.

If you do have EMT listed as an app, please contact the IT Help Desk as you are not part of the educ_regional_education permissions group.

EMT Dashboard

The EMT dashboard contains three panels:

  • Current Filters
  • Search All Events
  • Filtered Events

Filtering Events

By default, the Filtered Events panel shows events that completed within the last 2 weeks or will start within the next 2 weeks for all budget disciplines, event types, and event structures.

You can change which events display in the Filtered Events panel by clicking on the Change Filters button in the Current Filters panel.  Select the event start date range using the From Date and To Date fields.  Optionally select a Budget Discipline, an Event Type, or Event Structures to further filter which events will display.  Click the Apply button to save and apply the filter.  You will return to the dashboard and the Current Filters panel will show your selected filters, and the Filter Events panel will show events matching your selected filters.

Searching for Events

Use the Search All Events panel to search for an event by event # or event title.  If you want to view event 62616, type that number in the search box and click the search button.  If an event matching that event # is found, it will display in the search results.  If you want to search for all events where the title of the event contains the word opioid, type opioid in the search box and click the search button.  All events where the title contains the word opioid will be returned.

Event List

Both the Event Search Results or Filtered Events lists display enough information so that you can find a particular event in the list.  All the columns are sortable in ascending or descending order, and you can change which column is the sort column as well as the column sort order by clicking on a column header cell.

To view event details, click on the event # in the first column of a table row.

Event View

It is important to note that the event view is pulling event data from CASCE.  You do not add an event or event participants in EMT.  That is done in CASCE.  EMT simply allows you to view event and participant information without going to CASCE.  It also allows you to view event evaluations, but not add an event evaluation.  Evaluations are added by participants using the MyCE Area.

The top row of the event view shows the event #, event title, and the event start and end dates.  Clicking on the event title will open a new browser window/tab and display the event’s page in the MAHEC course catalog.

There are 4 tabs of information on the event view:

  • Details
  • Registrations
  • Registration Summary
  • Resources

Details Tab

The Details tab displays pertinent fields of information about the event, including status, event structure, if online registration is on or off, and whether online certificates are available.  You cannot change this information in EMT.  It must be changed in CASCE.

Registrations Tab

The Registrations tab displays a detailed list of event participants.  You can click the column headers to re-sort the list, or use the Keyword Search box to search for a particular participant in the list.  The Status column displays the participant’s attendance, the Method column displays how their registration was received, and the Date column displays the date the participant registered for the event.

Click the blue envelope icon next to a participant’s email address to send the participant an email.  Clicking this icon should open a new message in your email client (Outlook).  The participant’s email should be in the To field and the event title should be in the Subject field.

Registrations Summary Tab

The Registrations Summary tab shows a table grouping participants by registration method, with each method then grouped by attendance status.

Click the blue envelope icon next to the Attended column label to send an email to all participants who attended.  Clicking this icon will force a download of an .eml file.  Clicking the downloaded .eml file should open a new message in your email client (Outlook) with registration@mahec.net in the From and To fields, the event title in the Subject field, and all attended participant emails in the Bcc field.

Resources Tab

The Resources tab shows all files that are available for participants to download for the event.  It is important to note that participants cannot download resources 90 days after the event end date.  You do not add resources on this tab.  Instead, you add resources by accessing the handoutsSecure shared drive, and place resources in a folder named for the event #.  Clicking on a resource in the file list should download or open the resource in a new browser tab/window and is a good way to test the resource file is working properly.

Buttons

Above the 4 tabs on the event view are 4 buttons:

  • Preview Evaluation
  • Preview Certificate
  • Evaluation Results
  • Post Evaluation Results

Preview Evaluation

Click the Preview Evaluation button to view the evaluation for the event.  You can use this view to ensure that the evaluation looks appropriate and contains the correct objectives and presenters.  Note that you cannot submit an evaluation in EMT.  Click the event # in the top row to return to the event view.

Preview Certificate

Click the Preview Certificate button to view a sample event certificate.  The certificate will open in a new browser tab/window.  The participant’s name will always be Jane Doe, and all credits will display.  It is important to note that an actual participant’s certificate may not always contain all credits.  You can use this certificate preview to ensure that the certificate looks correct.

Evaluation Results

The Evaluation Results button will contain a badge circle denoting the number of evaluations completed.  Click this button to view evaluation results.

On the evaluation results view, click the Export to CSV button to export the evaluation results to a CSV file that can be opened with Excel.  Click the Event # in top row to return to the event view.

Post Evaluation Results

The Post Evaluation Results button will contain a badge circle denoting the number of 90-day post evaluations completed.  Click this button to view the 90-day post evaluation results.

On the 90-day evaluation results view, click the Event # in top row to return to the event view.

How to Run MAHEC Financial Budget Report in Workday

Search for MAHEC FIN Budget. Press Enter.

Pull up MAHEC FIN Income Statement – Budget to Actual.

Put in the Period you want to look at, the beginning FY 2020 will mean FY 2020 as in 2019-2020 Fiscal Year.  Put the Cost Center you want to review in the Budget Worktag and in the Actual Worktag.  Lastly, put in the Plan Name (only applicable for a couple of months as we switch years).  As of June 2020, the current year is FY 20, and the coming cycle will be FY 21. 

This will give you a report of the current period compared to budgeted period.  The prior period which would be April since I was looking at May.  Then the Year To Date which would be from July to May in this case but July to whatever period you selected, for the budget and the current actuals.

You can also click the little arrow beside any of the blue numbers.  And drill down on numbers further.

Accessing MAHEC Citrix Applications from Non-MAHEC Device

You need Citrix Workspace installed to access MAHEC Citrix Applications.  MAHEC devices have these pre-installed but if you will be using a personal device, you will need this installed.  You will also need to be enrolled in DUO Mobile to access MAHEC Citrix Applications off campus.

Installing Citrix Workspace

You will need to install Citrix Workspace to access certain MAHEC Applications.

  1. Download Citrix Workspace from https://www.citrix.com/downloads/workspace-app
    • For Windows:  Choose Workspace App for Windows and install by following the on screen instructions
    • For Mac:  Choose the Workspace App that will run on your macOS.
      • TIPS for Mac installations:  The newest version of Workspace only runs on Sierra (10.13) and above.  If your current macOS is one before Sierra, you’ll find different version in the link Earlier Versions of Workspace app for Mac.  If you are unsure of your macOS, click the Apple in the top left corner and choose About This Mac.
  2. Once it’s installed, Workspace will ask you to Add an Account.  When the window displays enter ehr.mahec.net then click Add.  Next you’ll login with your network credentials. 

Running Citrix Workspace from off Campus

Read how to run Citrix Worspace from off campus

Accessing MAHEC Citrix Applications

You need Citrix Workspace installed to access MAHEC Citrix Applications.  MAHEC devices have these pre-installed but if you will be using a personal device, you will need this installed.  You will also need to be enrolled in DUO Mobile to access MAHEC Citrix Applications off campus.

Running Citrix Workspace from a MAHEC Device on Campus

You can open Citrix Workspace from on Campus.

1. Open Citrix Workspace. You can start typing Citrix on Start to locate Citrix Workspace. There is also a shortcut on your taskbar

2. You will be brought to the Home Screen.

3. Click the Apps tab at the top of the screen.

4. Click the above the applications that you would like to appear in your Home tab.

5. Click the middle of the application icon to open App.

Running Citrix Workspace from off Campus from MAHEC Device

When accessing Citrix Workspace from off campus, it is best if you use a web browser.

  • Type ehr.mahec.net into a web browser.
  • Citrix login screen appears.
  • Enter User name and password you set up earlier through the Password Reset server, click Log On.
  • You will then receive a prompt from DUO Security (depending on your default settings – see How to Guide for DUO Mobile).
  • Click the Apps tab at the top of the screen.  Click the  above the applications that you would like to appear in your Home tab.
  • For MAHEC Share access, from the APPS screen, launch Home Drive – Remote.
  • Now you may browse to +SHARES+ to access shared materials, or work with your own personal documents in this space.  You may also launch Word, Excel, etc. to create new documents and save to your Home Drive.

Installing Citrix Workspace on Personal Device

You will need to install Citrix Workspace to access certain MAHEC Applications.

  1. Download Citrix Workspace from https://www.citrix.com/downloads/workspace-app
    • For Windows:  Choose Workspace App for Windows and install by following the on screen instructions
    • For Mac:  Choose the Workspace App that will run on your macOS.
      • TIPS for Mac installations:  The newest version of Workspace only runs on Sierra (10.13) and above.  If your current macOS is one before Sierra, you’ll find different version in the link ‘Earlier Versions of Workspace app for Mac’.  If you are unsure of your macOS, click the Apple in the top left corner and choose About This Mac.
  2. Once it’s installed, Workspace will ask you to Add an Account.  When the window displays enter ehr.mahec.net then click Add.  Next you’ll login with your network credentials. 
  3. When running accessing MAHEC Citrix Applications on a personal device, always go to https://ehr.mahec.net.

If you have issues accessing MAHEC Citrix Applications, contact the IT Help Desk by emailing ITHelpDesk@mahec.net or calling 828-257-4480.