How to Reset Your Password on a MAHEC Device When Offsite

  • Close all applications including Outlook
  • Go to
  • Click Reset my password
  • Follow prompts to reset password
  • Connect to Global Protect (VPN) with new password
  • Once Global Protect (VPN) is connected lock your MAHEC Device (Ctrl – Alt – Del and choose lock computer),  then unlock by entering your new password and this will update the local password.
  • Once your local password is updated, then REBOOT your MAHEC Device before accessing any applications

Passwords must meet the following requirements:

  1. Passwords must meet the following minimum requirements:
    • Not contain the user name or parts of the user’s full name
    • Be at least 10 characters in length
  2. Contain characters from ALL of the following four categories:
    • English uppercase characters (A through Z)
    • English lowercase characters (a through z)
    • Numerical characters (0 through 9)
    • Special characters (for example, !, $, #, %)

*Starting 9/5/2020 Providers that Electronically Prescribe from EPCS – You will need to go update your Clinical Module (AllScripts EHR) Security Profile Password to meet these new requirements. Click instructions and follow to change password to meet the new requirements.