Webex Recordings, Transcripts, and On-Screen Buttons


Record meetings for people who can’t attend or for those who want to refer back to what was discussed. Your recordings can either be saved to the cloud or your computer as a local recording.

The Record option is located on the control bar.

Only the host or an alternate host can record a meeting. You cannot record if the recording option is not available.

If an alternate host records the meeting, the meeting host still receives and owns the recording after the meeting ends.

Recordings in the cloud are saved in MP4 format. Recordings on your computer are saved in MP4 format.

If you record on your computer in MP4 format, the panels, such as the Chat panel, and any files that you share using Share File are not included in the recording.

Step 1: Select Record Button.

Step 2: Windows users: If you see the following dialog box, select whether you want to record in the cloud or on your computer.

This dialog box appears only if your site is enabled to record in the cloud and on your computer.

You can only record on your computer if you use the Call Using Computer option for audio. If you want to change your audio connection, see Change Your Audio Connection in Cisco Webex Meetings.

If you don’t see this dialog box, you can choose how you want to record by going to:

Webex Meetings: Meeting > Recorder Settings

Webex Events: Event > Recorder Settings

Step 3: Select Record.

Step 4: If you chose to record on your computer in Step 2, select Accept to agree to your organization’s privacy and security guidelines, select a location to save the recording, and select Save.

Step 5: Select Record, and do one of the following:

Select Pause and Resume to maintain a single recording. Select Stop to end your current recording.

If you recorded in the cloud, when the meeting or event ends, you receive an email with the recording link. Depending on file size and bandwidth, it can take up to 24 hours to receive your recording. To access your recordings on your Webex site, do the following: Go to mahec.webex.com, and select Recordings from the left navigation bar. Once the meeting ends, you will see a Generating status next to the recordings being processed.

Export the Recording Transcript 

You can easily export the recording transcripts.

Go to mahec.webex.com and Sign In

Select Recordings from the left navigation bar. Click the download arrow to download and check download transcript (.vtt).

Then click the blue download button.

The transcript is downloaded in .vtt format that can be opened with text editors. 

Share a Webex Recording 

You can send a recording link to people who weren’t able to attend a meeting, event, or training session that you hosted and recorded. Choose to send the link to a specific person in an email or generate a URL to share publicly

o to mahec.webex.com and Sign in.

Select Recordings on the left navigation bar.On the My Recorded Meetings page, you can see recordings for all the Webex meetings, events, and training sessions that you hosted and recorded.

Recording Page

Select Share  next to the name of the recording.

In the Share Recording dialog box, compose details of the email to send:Enter the email addresses, separated by commas, of each of the recipients.

Share Recording

Enter the message that you want to include. Choose who can view the recording. If you ever want to make the recording inaccessible to everyone who has access to the link, select  


to disable the link, and then select OK.To prevent unauthorized users from accessing the recording, check the Password protection check box and enter the password that recipients must enter to play the recording.

Select Save. An email that includes a link to the recording is sent to each recipient.

e-mail sample