How to Mute or Unmute in Webex Meetings


You can use the mute and unmute functions to prevent unwanted noise in your meeting, event, or training session. Depending on your role, you can mute and unmute yourself, other participants, and use background noise detection to decide who to mute.

To mute or unmute yourself, click MuteMute or UnmuteUnmute.

You can also use the keyboard shortcut Ctrl + M for Windows or Command + Shift + M for Mac to mute and unmute yourself.

If you want to speak while muted, you can hold the spacebar down to temporarily unmute yourself. When you finish speaking, release the spacebar to mute yourself again. If the meeting host doesn’t allow participants to unmute themselves, you receive a notification.

If you try to speak while muted, a message appears letting you know to unmute yourself first or to raise your hand to let the host know that you want to be unmuted.

If you use your computer for audio in meetings and events, you can mute and unmute yourself using your headset controls. Your mute status appears in the meeting controls and the Participants panel. Similarly, muting and unmuting from the desktop app also affects your headset.

If the host has prevented participants from unmuting themselves in Webex meetings, you can only unmute yourself after the host sends you a request. When you get the request, click Unmute me. To keep your microphone turned off, click Stay muted.

Mute Background Noise

If the Webex Meetings app detects background noise coming from your microphone, it prompts you to mute yourself.

Detected background noise

If the application detects background noise by mistake, click Not a noise to ignore it.

If you want to turn off background noise warnings, click Disable noise detection.

Mute While Sharing

When you’re sharing, click Mute Me on the Meeting Controls Panel at the top of your screen to mute your microphone.

Mute me

You can also press *6 on your video device to mute or unmute yourself.

As Meeting Host or Cohost

If you’re the meeting host or cohost, you have options to help you moderate your meeting. You can mute individuals or everyone at once, prevent participants from unmuting themselves, and mute participants automatically when they join. Muting participants is useful when you hear background noise or when participants speak out of turn.

To mute or unmute specific people, go the Participants panel, find their name and click Mute Mute or Unmute Unmute. When you click Unmute, you send a request to the participant that asks them to unmute themselves.You can mute everyone at once or as they join your meeting.

When you mute participants in Webex Events and Webex Training, only you can unmute them. they can’t unmute themselves.To mute everyone but yourself and the presenter at once, from the Participant menu, select Mute All or Unmute All.
For Webex Meetings, when you select Mute all, you also turn on Mute on entry, so anyone who joins the meeting late is muted automatically.To mute participants automatically when they join the meeting, go to the Participants panel and click Mute on entry.
If you muted all participants but don’t want to mute new people who join, you can turn off Mute on entry at any time.

For Webex Meetings, you can choose to prevent attendees from unmuting themselves until you grant them permission to. From the Participant panel, click More options and uncheck Allow attendees to unmute themselves. When unchecked, attendees can’t unmute themselves until you allow them to.

Moderated Unmute Mode

Moderated Unmute mode allows hosts and cohosts to unmute participants directly instead of prompting users to unmute themselves. For example, a teacher may unmute a student when they call on them. Meetings in Moderated Unmute mode have an indication at the top of the meeting window to let everyone know.

You can schedule meetings with Unmoderated Mute Mode, or enable it for Personal Room meetings.

Click Unmute Unmute in the Participants panel next to name of the participant that you want to unmute.

Currently, hosts and cohosts can’t directly unmute participants who joined from a video device or from the Webex app. When you click Unmute, you send a request for the participant to unmute themselves.Participants who joined from versions of the mobile app earlier than 41.1 still receive a prompt to umute.If the host mutes a participant who joined using a SIP phone, the participant must press *6 to unmute themselves.